FAQ

Everything people ask before buying, and the two or three things they ask after. Anything missing? Email me — I answer these myself.

How do I actually get the files?

Straight away. The download link appears on screen the moment payment clears, and the same link is emailed to you — so it survives a closed tab. The planner also comes with a web app link for iPad, iPhone and Android. Nothing ships, nothing waits.

What do I need to print the deck?

A home printer and card stock, or a copy shop and about ten minutes. The print sheets are A4, laid out with crop marks — you’re trimming along a printed edge, not eyeballing it. On US Letter paper, choose “Fit to page”: the cards come out a touch smaller than standard. There’s a dark set and a light set; the light one uses a fraction of the ink.

Can I use these on a tablet instead?

Yes. The planner is made for it: open its web app link on an iPad, iPhone or Android tablet, add it to your Home Screen, and it works offline from then on, animated sky and all. On a laptop it’s a single file you double-click — no app, no account, and your writing stays on your device. The deck is a standard PDF, so any annotation app — GoodNotes, Notability, Noteshelf — will open it.

Where is my writing saved, and can I lose it?

It saves automatically in the browser on the device you’re using, and nothing is uploaded anywhere. Two devices don’t sync, and clearing your browser data would clear the planner too — so there’s a Download backup button in the menu, and a Restore to bring it back. Take a backup now and then, especially before you switch devices.

Can I get a refund?

A download can’t be sent back, so there are no change-of-mind returns. If a file is broken, missing pages or not what this site described, email me within 14 days and you’ll get it fixed or refunded — your call which. The details are on the refunds & delivery page.

Do I need to know my birth chart to use them?

Not at all. Your sun sign is enough to get started, and the deck teaches you the parts as you pull them. If you want the rest, the blog will get you there in an afternoon.

Is this fortune-telling?

No — and it never will be. Nothing here predicts your future, fixes your relationship or replaces a doctor. It’s astrology as structure and self-reflection, on pages you can write on.

Who am I actually buying from, and what about VAT?

Checkout runs on Gumroad, which is the merchant of record: they take the payment, handle VAT and sales tax where they apply, and send you the receipt. If you need a business invoice, add your company name and VAT number at checkout.

Can I share the files with a friend, or use them with clients?

They’re for you: print them, write on them, keep them on every device you own. Please don’t resell them, upload them anywhere or hand the PDFs on — if a friend wants a set, send them the link instead. For group or client use, ask me and we’ll sort something out.

Still stuck?

Email hello@cosmicspill.com with your order number and what you’re seeing — a screenshot helps. If you’ve already bought the planner, the opening your files page walks through it device by device.