Refunds and delivery

Last updated: 7 October 2026

Everything sold here is a digital download. Nothing is shipped, nothing is printed and posted, and there is no waiting.

Delivery

Your download link appears on screen the moment payment clears, and the same link is emailed to you by Gumroad. The Zodiac Year Planner also includes a web app link for iPad, iPhone and Android. If the email hasn’t arrived within a few minutes, check Promotions and spam, then email hello@cosmicspill.com from the address you paid with and I’ll resend it.

Refunds

Digital files can’t be returned, so I don’t offer change-of-mind refunds once a file has been downloaded. Everything on the product pages is there so you know exactly what you’re getting first — file formats, page counts, what each product does and does not do.

If something is wrong with the product, that’s different. If a file is corrupted, incomplete, or materially not what this site described, email me within 14 days of your purchase with your order number and what went wrong. You’ll get it fixed or refunded — your choice.

Refunds go back to the payment method you used, through Gumroad. How quickly it shows up on your statement depends on your bank.

EU and UK right of withdrawal

For digital content delivered immediately, EU and UK consumer law lets you waive the 14-day right of withdrawal — and you are asked to agree to that at checkout, before payment. Once the download has started, the withdrawal right no longer applies. The paragraph above still stands: a broken or misdescribed file gets fixed or refunded regardless.

Who you’re buying from

Checkout and delivery run on Gumroad, which acts as the merchant of record for this shop: they take the payment, handle VAT and sales tax where they apply, and issue the receipt. The products themselves are made by Cosmicspill, Bettina Sákovics, Ifjúság utca 16., 7095 Iregszemcse, Hungary.

How to reach me

hello@cosmicspill.com — put your order number in the email if you have it, and tell me what you’re seeing. I read every message.